How To Place A Custom Jewelry Order
· From the menu select the type of item you want such as a ring or a pendant.
· Select the type and color of metal you want and Click “Add To Cart”
· Fill in all of the Information in the Custom Form provided. This will act as the guide for us to design your piece.
· Click “Check Out”
· Enter your payment and shipping information.
· A computer rendering of your design will be sent to you within 24 hours. Make certain everything is the way you want it. Reply to the email and let us know you approve of the design. If changes are needed, let us know. We will make the changes needed and email a new rendering for you to approve. Your pendant will not be produced until it meets your exact design needs!
· Once your design approval is received it will generally take between 2 to 3 weeks to hand fabricate your custom jewelry item which includes layout, carving, casting, setting, polishing and finishing your piece. Rush orders may be accepted but may incur a charge. Please let us know of ANY deadlines!
· Once your piece is finished it will be shipped directly to the address you provided during checkout via the shipping method you selected. You will receive a shipping confirmation and tracking information via email when your item ships.